2. Mental Models

Overview

  • context: failed project due to overoptimism
  • lessons learned
  • Inside view: making predictions based on your understanding of the details of the process
    • doesn’t take into account the “unknown of the unknown”
    • probability that something goes wrong in a big project is high
  • Outside view: using estimates based on a class of roughly similar previous cases
    • usually statistics are discarded when they are incompatible with our personal impressions

References

Flashcards

#[flashcard] Q: inside view A: predictions based on your understanding

#[flashcard] Q: outside view A: predictions using estimates based on similar cases

#[flashcard] Q: problem of inside view A: doesn’t consider the unknown of unknown

#[flashcard] Q: common pitfall with outside view A: discarding result because it collides with our impressions