2. Mental Models
Overview
- context: failed project due to overoptimism
- lessons learned
- inside and outside view
- Planning Fallacy
- Belief Perseverance
- Inside view: making predictions based on your understanding of the details of the process
- doesn’t take into account the “unknown of the unknown”
- probability that something goes wrong in a big project is high
- Outside view: using estimates based on a class of roughly similar previous cases
- usually statistics are discarded when they are incompatible with our personal impressions
References
Flashcards
#[flashcard] Q: inside view A: predictions based on your understanding
#[flashcard] Q: outside view A: predictions using estimates based on similar cases
#[flashcard] Q: problem of inside view A: doesn’t consider the unknown of unknown
#[flashcard] Q: common pitfall with outside view A: discarding result because it collides with our impressions